Delete your 1in8 account

In the app

1. Open Settings (the gear on the Live tab) and choose Delete account.
2. Read what happens, then confirm with Apple or Google.
3. Your account is switched off at once; you see the date it will be deleted.

Without the app

1. Write to info@nautiluse.com with the subject "Delete my 1in8 account".
2. Send it from the email address of the Apple or Google account you sign in to 1in8 with. If you use Apple's Hide My Email, send it from your Apple ID's email and say so.
3. We confirm the account is yours and reply within 30 days, usually much sooner.

What happens

• Your account is switched off at once: it can't be used and nobody sees it or its posted lives.
• For 14 days you can change your mind by signing in again and choosing Restore.
• After 14 days these are permanently deleted: your account and settings, every life you lived and its record, your invite codes and invite history, your username and profile, your posted lives, likes, blocks and board places, your RevenueCat customer record and your Apple or Google sign-in link with 1in8.

What is kept for a limited time

• The record that a rewarded ad was paid: 90 days, so the same reward can't be paid twice.
• Reports you sent about other posts or accounts, kept as moderation records until they are reviewed, then for one year after the review, to deal with repeated abuse.
• Analytics and crash data, which are kept according to the providers' retention settings (at most 14 months for Google Analytics).
• Purchase records, which Apple, Google and RevenueCat keep as tax and accounting law requires.

Deleting your account does not cancel a Pro subscription. Cancel it in your App Store or Google Play settings first. More about your data is in the Privacy Policy.